Jiffy Lube Oil Change

Honest Citizen 2 months ago

I had an excellent experience speaking with Jamall and Kelvin at this Jiffy Lube location. I was traveling from out of town and was still about an hour away from my local Jiffy Lube. My estimated arrival time was 4:57 p.m., and since the store closed at 5:00 p.m., I wanted to be proactive and confirm whether I would still be able to receive service that close to closing time. Unfortunately, the phone at my local Jiffy Lube was not working, so I contacted this location for help. Even though I was not coming to their store, Jamall and Kelvin were incredibly pleasant, professional, and willing to assist me. They listened carefully to my situation and helped me determine what I needed to do so I could address my vehicle’s service needs. Their customer service truly went above and beyond. They could have easily told me that they were unable to help because my situation involved a different location, but instead, they took the time to provide guidance and help me find a solution. Their professionalism, patience, and genuine willingness to assist made a stressful situation much easier. Jamall and Kelvin are spectacular employees and excellent representatives of Jiffy Lube. The company

Tammy Stynchula 2 months ago

I received outstanding service from this office. Sade Was so helpful and went out of the way to make sure I was satisfied. And there is a mechanic there that is extraordinarily not only well-versed with cars, but explains it really well and is very patient. I hope these people get bonuses.

Jamz _ 2 months ago

Brandon and Clarissa were amazing ! Make sure you ask for them when you come! Efficient and quick and super friendly. Ill definitely be back.

Chef Diqunne 4 months ago

The service was excellent and I am highly likely to send everyone that I know to this location because of the professionalism and exquisite service. Thanks to Ramon and KyQuan they were able to find what was going on with my vehicle, and how to get me back running smoothly. Thank you!

Melinda Simmons 7 months ago

I was serviced by Ramon today and had a great experience. He was very thorough and took the time to clearly explain everything that needed to be done before completing the work. I appreciated how he explained why each service was important, which made me feel confident and informed about the maintenance on my vehicle. Ramon had a great attitude and was very professional throughout the entire process. He completed my oil change and replaced my filters efficiently while making sure I understood everything that was being done. I would highly recommend Ramon to anyone needing service. Excellent customer service and a great overall experience!